Frequently Asked Questions
Timeless answers for your modern treasures.
What materials are used in Ancient Aura Jewelry?
We specialize in ethically sourced materials, including 14k and 18k solid gold, sterling silver, and authentic gemstones inspired by historical artifacts.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping varies by location but generally takes 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-engraved pieces are final sale.
How should I care for my jewelry?
To maintain its luster, avoid contact with harsh chemicals, perfumes, and water. Clean gently with a soft microfiber cloth and store in a cool, dry place.
Do you offer a warranty on your pieces?
Yes, every Ancient Aura piece comes with a one-year limited warranty covering manufacturing defects and craftsmanship issues.
Can I track my order?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to follow your package's journey.